Privacy Policy

My Mobi Mart values the privacy and data of our users. This Privacy Policy explains how we collect, use, store, and protect information you provide while using our mobile app, website, or associated services.

1. Information We Collect

When you order or register at My Mobi Mart, we may collect personal information such as your name, mobile number, delivery address, and email ID. We utilize such data to provide your orders accurately and notify you about your purchase, account, or offers.

In addition to your own details, we also collect your order preferences—e.g., your delivery time slot, your choice of time that suits you best. This feature allows you to select a time interval that is most convenient for you and we will ensure your orders reach you as close to your desired time as possible. We store the slot details securely and use them only to schedule deliveries and send reminders or status messages.

We also collect some non-personal information automatically when you access our app, such as your operating system, device type, IP address, app version, and overall usage behaviors. This helps us know how to use our platform and make it better to serve you a smoother experience.

2. How We Use Your Information

My Mobi Mart can utilize this data to personalize your experience, suggest products, offer you discounts, and enhance customer services. If you choose to give us access to location or share your interests, we may employ the information to show you more of what's relevant to you and the services you'd enjoy.

3. Payment and Transaction Security

We make all our payments through secure and trustworthy payment gateways when you pay us using the app. We do not keep your card information. Your payment information is encrypted and processed according to the highest security standards.

4. Data Sharing

We never share your personal data with third parties. However, to process orders and provide enhanced service, data may be shared with trusted delivery partners and payment card providers. Such partners are bound to confidentiality under contract and given access only to information that is absolutely needed.

5. Data Security

Your data is protected with cutting-edge technologies, and we continuously update our systems in order to prevent unauthorized access. However, as with any electronic system, no system can offer absolutely foolproof protection. We encourage you to employ strong passwords and secure your login details.

6. Your Rights

You, as a user, are entitled to view, modify, or delete your data. If you need to edit your data or close your account, you are able to do this through the app or through contacting our support team. You can also opt out of promotional messages at any moment.

7. Age Restrictions

My Mobi Mart is intended for use by individuals 18 years and above. We don't knowingly gather or store data relating to minors.

8. Changes to this Policy

We reserve the right to make modifications to this Privacy Policy at any time to comply with changes in the law or in our services. Any changes will be posted on this page, and your continued app usage after amendments will mean that you have agreed to the new terms.

9. Contact Us

For inquiries or concerns regarding this policy, or to make account changes, contact us at surinder.rana.mohan@gmail.com or call +91 921 2438 755.

Last Updated: July 22, 2025