Terms & Conditions

Welcome to our multivendor grocery delivery platform. By using our app and services, you agree to the following terms and conditions. Please read them carefully before proceeding.

1. Acceptance of Terms

By accessing or using our platform, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

2. Eligibility

You must be at least 18 years old to use this app. Shopkeepers must provide valid business details to register and operate through the platform.

3. Use of the App

Users must provide accurate and complete information during sign-up.
Orders must be placed with the intent to purchase.
Shopkeepers must ensure timely and accurate order fulfillment.

4. Payments and Pricing

All prices are set by individual shopkeepers. We facilitate payments securely through trusted gateways, but are not responsible for any disputes between buyers and sellers.

5. Delivery

Deliveries are managed by the shop’s own delivery personnel. We are not liable for delays, damages, or delivery issues once the order is handed over to the store.

6. Prohibited Activities

Misuse of the app for fraudulent activity
Attempting to bypass payment systems
Spamming or harassment of shopkeepers or customers

7. Termination

We reserve the right to suspend or terminate any user or shopkeeper account if these terms are violated or misused.

8. Liability Disclaimer

We provide the platform "as is" and do not guarantee uninterrupted service. We are not responsible for damages or losses resulting from app usage.

9. Changes to Terms

These Terms & Conditions may be updated from time to time. Continued use of the platform indicates acceptance of any revisions.

10. Contact Information

For any questions or concerns regarding these terms, please contact us via in-app support or our official communication channels.

Last Updated: April 19, 2025